Airline Code [KFR]
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Kingfisher Airlines, India’s leading airline and the first and only Five Star Airline from India (14-Apr-09) announced that it has received three global awards at the SKYTRAX World Airline Awards ceremony held recently in Hamburg, Germany.
Kingfisher Airlines was named the “Best Airline in India and Central Asia” and won an award as one of the world’s best airlines in the regional breakdown for 2009. In the fiercely competitive segment of low cost travel, Kingfisher Airlines’ value offering ‘Kingfisher Red’ was adjudged the “Best Low-Cost Airlines in India and Central Asia” for the year 2009. Kingfisher Red is a class of service offered by Kingfisher Airlines and ever since its launch, this new class of service has redefined value flying in India. Kingfisher Airlines also won an award for having the “Best Cabin Crew-Central Asia”.
The SKYTRAX World Airline Awards™ celebrated their 10th anniversary with around 500 people attending the ceremony in Hamburg to see the winning airlines receive their accolades. Edward Plaisted (CEO of Skytrax) handed out awards in 34 categories. The Award winners are selected by the airline industry's most important audience, it's customers.
The SKYTRAX World Airline Awards are widely acclaimed as a truly global independent passenger survey of airline standards conducted over an 8 month period, covering over 16 million air travelers drawn from more than 95 different nationalities. The Survey data is collated from a variety of sources, including Passenger Interviews completed online & via e-mail, Business Research Group / Travel Panel Interviews, Corporate Travel Questionnaire / Interviews, Telephone Interviews and Selective Passenger Interviews and does not receive any third party sponsorship.
Chairman & CEO, Kingfisher Airlines Limited Dr. Vijay Mallya, announced , “I am delighted that yet again, Kingfisher Airlines has received prestigious global awards that recognize excellence in different areas of air travel. Kingfisher Airlines has always focused on delivering a superlative service experience that essentially brings back the element of style in flying and our endeavour has been to make flying a delightful experience for all. The presentations of three different awards to Kingfisher Airlines in one year of the Skytrax awards will only encourage us to go a step further and wow our guests”.
CEO of SKYTRAX, Mr. Edward Plaisted, commented, "Like most other industries today, the airline industry seems to have a different Awards ceremony or survey result every week, and for the customer this creates not only an air of confusion, but can lead to a considerable mistrust of the relative merits of an award. It was this lack of trust and clarity of survey methods that led Skytrax to establish the World Airline Survey back in 1999 - a totally customer based survey about airline standards that provided a global reach."
Kingfisher Red, the new class of Low Fare Flying offers its guests an unprecedented level of amenities that are unheard of in the low fare space. Guests flying on Kingfisher Red get complimentary hot and filling food, they can enroll in King Club and enjoy frequent flyer privileges and earn King Miles. The award for Kingfisher Red is recognition of the efforts to provide a good standard of customer care and passenger service quality.
Survey respondents nominated airlines in the 2009 Best Cabin Staff Awards, based upon a wide variety of Service Quality attributes for cabin staff, including assistance during boarding, welcoming passengers, applying safety procedures, food & beverage service efficiency, answering call bell, staff language skills, problem solving ability, discipline among staff, enthusiasm of staff, sincerity of staff service, friendliness of staff, courtesy of staff service, consistency of quality among staff, total service efficiency, total cabin presence and staff grooming & presentation.
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Kingfisher Airlines wins three awards at SKYTRAX World Airline Awards 
