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Indian Ministry of Civil Aviation: Cancellation of flights

11-Aug-2011
Indian Ministry of Civil Aviation: Cancellation of flights
Scheduled airlines generally operate their flights as approved schedules. However, at times the flights are cancelled due to watch hour restrictions, weather, technical reasons, etc. beyond the control of the airlines. Airlines-wise details of flight cancellation from January-June, 2011 are as follows:

Airline Flight   Cancellations (Jan-June 2011)

Air India Ltd.            2753(*)

Jet Airways               540

JetLite                      381

Kingfisher Airlines     682

Spicejet                   351

Go Air                      84

IndiGo                     89

(*) Air India had 740 and 1848 cancellations in April and May, 2011 primarily due to pilot strike from 27th April to 6th May, 2011.

The carriage by Air is a contractual matter between the passenger and the carrier. The complaints are filed with the airlines by the passenger. However, some passengers choose to take up the matter with DGCA, which are taken up with the airlines for redressal.

DGCA has issued a Civil Aviation Requirements (CAR) Section 3, Series M, Part IV, which provides for compensation and facilities to the passengers in case of denied boarding, cancellations and delays. The CAR is available on DGCA website www.dgca.nic.in. All the airlines are providing compensation and facilities to the affected passengers in accordance applicable provisions of the CAR.

This information was given by the Minister of Civil Aviation, Shri Vayalar Ravi in a written reply in the Lok Sabha today

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